Alternative Dispute Resolution Bodies for Real Estate
Do you have a dispute with a real estate agent, a technical expert or a private builder? Do you want to complain about the remuneration of engineering or architectural services?
The Ombudsmann Immobilien*
Real Estate Ombudsman
The German Real Estate Association in cooperation with the Association of Private Builders run an out-of-court dispute resolution body.
Members of the German Real Estate Association: real estate agents, administrators and technical experts.
The body covers,
- disputes between consumers and members of the German Real Estate Association
- disputes between consumers and companies stemming from:
- real estate development agreements
- building contracts
- real estate purchase agreements (for residential purposes)
- residential property purchase agreements
Useful information:Member companies are obligated to take part in the ADR procedure. However,the decision is non-binding for both consumers and for companies.
Contact
Littenstr. 10
10179 Berlin
Phone: +49 (0) 30 / 27 57 26 11
E-Mail: info@ombudsmann-immobilien.de
Verbraucherschlichtungsstelle für Architekten- und Ingenieurleistungen*
The Consumer Conciliation Body for Architects and Engineers is competent to handle disputes between consumers and traders concerning the remuneration of engineering and architectural services.
Contact
Friedrichsplatz 6
68165 Mannheim
Tel.: +49 (0) 621 / 860 861-0
E-Mail: kontakt@ghv-guetestelle.de
Verbraucherschlichtungsstelle der Architektenkammer Niedersachsen*
Consumer Conciliation Body of the Chamber of Architects in Lower Saxony mediates disputes between consumers and members of the Chamber of Architects of Lower Saxony.
- Services related to real estates
- Construction of new buildings or flats
- Services related to maintenance and renovation works
Service fees: €30 for consumers and companies each
Contact
Friedrichswall 5
30159 Hannover
Tel.: +49 (0) 511 / 28 096-51
E-Mail: verbraucherschlichtung@aknds.de
* Alternative Dispute Resolution body