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77 results:
1.Guarantees and warranties 
Date: 02-10-20
Anyone who buys defective goods in Europe can assert rights from the legal guarantee or possibly from a commercial warranty. What rights do I have as a customer after the purchase? And what is the… 
2.Alternative Dispute Resolution 
Date: 29-09-20
Alternative Dispute Resolution and Online Dispute Resolution Are you having problems with a trader from another EU member state? By contacting an Alternative Dispute Resolution (ADR) body, consumers… 
3.Aliaz Cooperation 
Date: 21-08-20
We receive numerous complaints regarding the "Aliaz Cooperation SIA" that operates several online shops. Free samples are advertised in social media. However, consumers are caught in a subscription… 
4.Dating services 
Date: 21-08-20
Dating sites often promise free registration but be wary of the terms they use! Generally, creating the profile is free, but accessing the messaging services or seeing all of the other profiles may… 
5.Air Travel 
Date: 20-08-20
Flight delayed, cancelled or denied boarding? Is your baggage lost or damaged? We give free advice on air passenger rights. 
6.General Consumer Conciliation Bodies 
Date: 18-08-20
Do you have a complaint against a retailer or a car rental company? Whenever there is no specialised conciliation body, you can turn to a general consumer conciliation body. 
7.Rail passenger rights 
Date: 13-08-20
When you travel through Europe by train, the EU protects you and gives you rights. These rules apply to delays of more than one hour in departure or arrival at your final destination.  
Date: 13-08-20
9.EU platform 
Date: 12-08-20
The European Online Dispute Resolution Platform provides central access to all ADR bodies in Europe. The national contact point assists consumers who wish to file a case against an online trader in… 
10.ADR bodies in the EU 
Date: 12-08-20
All over Europe, alternative dispute resolution bodies are helping consumers with problems with traders. Here you will find an overview of the European Consumer Centre Germany with all ADR bodies in… 
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