Anyone who buys defective goods in Europe can assert rights from the legal guarantee or possibly from a commercial warranty. What rights do I have as a customer after the purchase? And what is the…
In order to ensure that consumers in Europe are not left alone and that their confidence in the internal market is strengthened, the European Commission launched a network in 2005 to provide…
In cases of differences with the SCHUFA, consumers can turn to its ombudsman. The ombudsman clarifies the disputed matter neutrally and free of charge.
What is a package holiday? What rights do I have? And how can I claim a travel price reduction due to travel defects? We clarify the most important questions.
We receive numerous complaints regarding the "Aliaz Cooperation SIA" that operates several online shops. Free samples are advertised in social media. However, consumers are caught in a subscription…
Anyone who buys counterfeit products on vacation or online can be liable to prosecution. We explain how to recognize fake brands and protect yourself from product piracy.
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