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1.ADR bodies in Germany 
Date: 15-07-25
Do you have a dispute with a trader from Germany? Alternative dispute resolution bodies support you in solving the problem: competent, quick and free of charge.  
2.Car rental tricks 
Date: 02-07-25
Additional insurances forced on you, charges for minor damages - we will show you the tricks of the car rental companies and how to protect yourself. 
3.Air Passenger Rights 
Date: 26-06-25
Delayed, cancelled or overbooked flight? Find out when and how you can claim compensation under EU rules – with practical guidance and free tools. 
4.About us 
Date: 24-06-25
The European Consumer Centre Germany is the first contact point for all German consumers with cross-border issues and also for foreign consumers living in Germany.  
5.Airlines contact forms 
Date: 10-06-25
Overview of airline complaint forms: Contact the airline online after a flight delay or cancellation, or if you have problems with your baggage. 
6.Rail Passenger Rights 
Date: 04-06-25
Planning a train journey across Europe? We provide information on EU passengers' rights when travelling by train, as well as tips on booking tickets and preparing for your journey. 
7.Air Travel 
Date: 15-05-25
Flight delayed, cancelled or denied boarding? Is your baggage lost or damaged? We give free advice on air passenger rights. 
8.Is Online Gambling legal in Germany? 
Date: 14-05-25
Despite the new regulations through the State Treaty on Gambling, numerous online casinos with a licence from other EU countries continue to offer their services on the German market. However, this… 
9.ADR bodies in the EU 
Date: 25-03-25
All over Europe, alternative dispute resolution bodies are helping consumers with problems with traders. Here you will find an overview of the European Consumer Centre Germany with all ADR bodies in… 
10.EU platform 
Date: 25-03-25
The European Online Dispute Resolution Platform provides central access to all ADR bodies in Europe. The national contact point assists consumers who wish to file a case against an online trader in… 
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