The European Consumer Centre supports you free of charge with information about your rights and with help in case of concrete problems with a trader or service provider.
Scammers lure their customers into the trap of dubious investment products and high profit promises. Those highly speculative investments usually end in a total financial loss for the fraud victims.
The European Consumer Centre Germany is the first contact point for all German consumers with cross-border issues and also for foreign consumers living in Germany.
The European Consumer Centre supports you free of charge with information about your rights and with help in case of concrete problems with a trader or service provider.
All over Europe, dispute resolution bodies help consumers with problems involving businesses. Here you will find an overview from the European Consumer Centre Germany with all dispute resolution…
Download free templates of dispute resolution sample letters you can use to gain your consumer rights, e.g. withdrawal online shopping, subscription traps & internet scams and cancellation.
In order to ensure that consumers in Europe are not left alone and that their confidence in the internal market is strengthened, the European Commission launched a network in 2005 to provide…
To achieve the Green Deal targets by 2050, Europe has taken measures to promote the circular economy, such as eco-design standards, availability of spare parts or the right to repair.