Do you have a dispute with a trader from Germany? Alternative dispute resolution bodies support you in solving the problem: competent, quick and free of charge.
The European Consumer Centre Germany is the first contact point for all German consumers with cross-border issues and also for foreign consumers living in Germany.
Planning a train journey across Europe? We provide information on EU passengers' rights when travelling by train, as well as tips on booking tickets and preparing for your journey.
Despite the new regulations through the State Treaty on Gambling, numerous online casinos with a licence from other EU countries continue to offer their services on the German market. However, this…
All over Europe, alternative dispute resolution bodies are helping consumers with problems with traders. Here you will find an overview of the European Consumer Centre Germany with all ADR bodies in…
The European Online Dispute Resolution Platform provides central access to all ADR bodies in Europe. The national contact point assists consumers who wish to file a case against an online trader in…