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Smartphone Apps & Brochures

The European Consumer Centre Germany offers brochures, smartphone apps and newsletters on consumer issues that can be downloaded for free.

Vier smartphones mit den verschiedenen App-Startbildschirmen

Smartphone apps

This free mobile app helps travellers in Europe to cope with stressful situations abroad. Available in 25 languages.

Eine Frau liegt auf dem Bett und schaut auf ihren Laptop.

Sample Letters for Dispute Resolution

Download free templates of dispute resolution sample letters you can use to gain your consumer rights, e.g. withdrawal online shopping, subscription traps & internet scams.

Verschiedene Broschüren zusammen auf einem Foto

Online Brochures

With our free online brochures, you always have the perfect companion on the road. Your rights short and sweet.

YouTube auf einem Smartphone

Videos

Are you interested in the EU, travelling, sustainability and online shopping? The ECC Germany provides you with numerous videos on YouTube about your consumer rights in the EU.

Vielen Dank!

Vielen Dank, dass Sie sich die Zeit genommen haben, um uns zu bewerten :)

Thank You For Your Feedback.

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