Your rights while shopping in a store in Germany

Compared to online shopping, it is possible to get advice when shopping in a store. You can also touch the product and check it for defects. However, problems can still occur. What can I do if the purchased product is defective? What if I change my mind and I do no longer like it? When can I return a product? We have summarized important information for you. In addition, we indicate the sales periods in the several EU countries.

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Your rights while shopping in a store in Germany

Consumer Rights in Germany

Sales periods in Europe

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