Air Passenger Rights
All you need to know about your air passenger rights when taking a flight to Germany.
Air Passenger Rights: How to get a compensation?
In case of flight delay or cancellation, you are entitled to compensation. Our experts help to enforce your air passenger rights. No fees for EU citizens!
Your passenger rights: Lost, damaged airline baggage
Airline baggage: What are your rights if your baggage is lost, delayed, or damaged? And what items are allowed – or restricted – in your cabin baggage? We provide clear answers to these important questions.
CO2 offsetting
Carbon offsetting allows passengers to offset the emissions caused by their flight. We explain how it works and what to look out for.
Advice for Reserving a Flight
It is easy to reserve a flight with a few clicks on the internet. However, a mistake in your name, additional charges for checked baggage, or a pre-checked box for insurance can cost you a lot! Follow our advice to avoid bad surprises.
Airline insolvency
Many airlines have had to file for bankruptcy in recent years. What should I do if this happens to me? What rights do I have as an individual or package holiday traveller?
Airlines contact forms
Overview of airline complaint forms: Contact the airline online after a flight delay or cancellation, or if you have problems with your baggage.
Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA). Neither the European Union nor the granting authority can be held responsible for them.