The European Consumer Centres Network (ECC-Net)

The European Consumer Centres Network (ECC-Net) was created by the European Commission in 2005. There is one European Consumer Centre in each member state of the European Union as well as in Iceland and Norway, that is 27 ECCs in total.

They offer free assistance and advice to consumers.

The ECC-Net also cooperates with the International Consumer Centre in the UK.

The network definitely aims at more trust of the consumers in the internal market: Providing free information and assistance to consumers in cases of cross-border conflicts should create incentives to take advantage of the new opportunities offered by the European market. You can find the list of all European Consumer Centres in our overview.

ECC-Net in Numbers

A graphic shows data and statistics about the work of the ECC-Net in 2020.
The ECC-Net empowers consumers to know their rights and take full advantage of the opportunities the Single Market offers.

Contact Your European Consumer Centre

The ECC-Net also cooperates with the International Consumer Centre in the UK.