Skip to main content


We explain what you should look out for when booking on online travel portals. We also explain how scams with holiday certificates and timeshare contracts work and how scammed people can try to get their money back.

Schön eingerichtetes Zimmer, in das die Sonne hineinscheint. Die Wohnung ist mit vielen Möbeln und Gegenständen dekoriert.

Online Booking Portals

Travel booking sites are intermediary sites that allow you to compare offers and prices of various tour operators by entering the destination and time that you want to travel.

Baustelle eines Ferienhauses am Strand.

Timeshare-Contracts & Holiday Certificates

Again and again travelers sign short- or long-term accommodation contracts during their vacation at sales events that they don't actually need. Getting out of the contract is not easy.