Keeping a level head after an accident is not that easy. Especially not, if the accident happens abroad. We provide information about the necessary steps and give practical advice.
Did you have to pay for emergency treatment on holiday out of pocket? Are you planning a planned treatment with a doctor in a neighboring country? We explain your EU patient rights and give you…
What are the pros and cons of booking through an online travel portal? Beware of timeshare contracts: Numerous vacationers have already fallen victim to a nasty scam.
What is a package holiday? What rights do I have? And how can I claim a travel price reduction due to travel defects? We clarify the most important questions.
Rail passenger rights: What rights do I have in the event of train delays and cancellations? What are through tickets? The free online guide explains your rights with just a few clicks.
Download free templates of dispute resolution sample letters you can use to gain your consumer rights, e.g. withdrawal online shopping, subscription traps & internet scams and cancellation.
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