Internet & Shopping
What are the rules for shopping online and in-store? Is free streaming legal? And what about contracts with minors? The ECC Germany explains.
Shopping in a Local Store
Do I have the right to return, exchange or claim under the warranty? When are the summer and winter sales in Europe?
Online-Shopping
What is statutory warranty? 14-day right of withdrawal? Parcel deliveries? We explain your consumer rights when shopping online.
Internet Fraud
Consumers are often ripped off on the internet, e.g. with subscription traps. The scam is often similar. How you can protect yourself from scammers.
Is Online Gambling legal in Germany?
Subsription Traps
We warn you about the subscription traps online and explain how to spot them. How to defend youself against unjustified demands for payment.
Online-Trading Fraud: Recovery Scam
Lost money through online trading? Don’t fall for so-called "helpers".
