Holidaymakers travelling by car in Italy should look out for ZTL zones. These can be recognised by a sign saying “zona traffico limitato”. If you drive through them, you can expect a heavy fine.
To achieve the Green Deal targets by 2050, Europe has taken measures to promote the circular economy, such as eco-design standards, availability of spare parts or the right to repair.
Passenger rights are standardised throughout Europe. In case of a delay or train cancellation, you may be entitled to a refund. The European Consumer Centre informs you about your rights.
Travel booking sites are intermediary sites that allow you to compare offers and prices of various tour operators by entering the destination and time that you want to travel.
Press releases Press Releases Media Enquiry If you wish to know more about ECC Germany, the work we do, results we have achieved, or want us to comment on a relevant consumer issue, please…
Anyone who uses services such as online newspapers or streaming services over an extended period of time usually takes out an online subscription. But what types are there? How do you find reliable…
The European Consumer Centre supports you free of charge with information about your rights and with help in case of concrete problems with a trader or service provider.
Legal warranty: When a product is not in conformity, you have the right to request the seller to provide remedies such as repair, replacement or refund for a period of minimum 2 years EU-wide. Maybe…
On second-hand online platforms like Vinted, fraudsters steal your money and your data. How does the "Zalando scam" work and how can you defend yourself?
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