The European Health Insurance Card (EHIC) enables you to get emergency medical treatment in other EU countries and makes it easier to reimburse treatment costs.
Did you have to pay for emergency treatment on holiday out of pocket? Are you planning a planned treatment with a doctor in a neighboring country? We explain your EU patient rights and give you…
Again and again travelers sign short- or long-term accommodation contracts during their vacation at sales events that they don't actually need. Getting out of the contract is not easy.
Travel booking sites are intermediary sites that allow you to compare offers and prices of various tour operators by entering the destination and time that you want to travel.
If you leave Germany forever and move abroad, you have to think about some important things, such as deregistering from your local municipal authority or canceling subscription contracts. We have…
It is easy to reserve a flight with a few clicks on the internet. However, a mistake in your name, additional charges for checked baggage, or a pre-checked box for insurance can cost you a lot!…
The European Consumer Centre Germany is the first contact point for all German consumers with cross-border issues and also for foreign consumers living in Germany.
Our website uses cookies. These have two functions:
Firstly, they are necessary for the basic functionality of our website.
On the other hand, we can use the cookies to constantly improve our content for you. For this purpose, only anonymised data is collected and evaluated from you. These are, for example, your country, your screen resolution, your terminal device or which pages you were particularly interested in.
We store these values on our own server in Germany, which runs an open source software (Matomo), so no data is transferred to third parties such as Google or Microsoft.
Social-Media-Plugins are generally (pre-)deactivated by us to prevent an unwanted traffic.
