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51.Apps + Publications 
Date: 30-01-20
Smartphone apps, broshures and newsletters The European Consumer Centre Germany offers brochures, smartphone apps and newsletters on consumer issues that can be downloaded for free.  
52.Telecommunication in Germany 
Date: 23-01-20
If you move to Germany, you can choose from a large amount of offers made by various German telephone operators, mobile operators and internet access providers. We also explain what to do if you want… 
53.Illegal downloads in Germany 
Date: 23-01-20
Downloading music, films and video games; there’s nothing easier, right? But what are the risks under German law? 
54.Retail Store 
Date: 23-01-20
What to do if the purchased item is broken or no longer likes it? Can I simply return a product?  
55.Sales periods in Europe 
Date: 17-01-20
In Germany, the official sales period was abolished. In France, however, it still exists. Here you can find everything about sales periods, currencies, VAT rates and opening hours in other EU… 
56.Winter tires within Europe 
Date: 16-01-20
In the EU countries, it depends on the weather, the season and the traffic signs whether winter tires are mandatory or not. 
57.Traffic violations and fines in Germany 
Date: 16-01-20
We describe in which cases traffic fines committed in Germany can also be prosecuted abroad. This includes driving too fast or driving under the influence of alcohol or drugs.  
58.Sample-letter-Aliaz-one-off-order.docx 
Date: 16-01-20
Your nameYour streetYour postal code and cityYour country ALIAZ CooperationstreetPostal code and citycountryDate: ........... Client Number : ............. Disputed invoice / Contract… 
59.Sample-letter-Aliaz-unwanted-delivery.docx 
Date: 16-01-20
Your nameYour streetYour postal code and cityYour country ALIAZ CooperationstreetPostal code and citycountryDate: ........... Client Number: ............. Disputed invoice/ Contract… 
60.EU platform 
Date: 15-01-20
The European Online Dispute Resolution Platform provides central access to all ADR bodies in Europe. The national contact point assists consumers who wish to file a case against an online trader in… 
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