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41.Rail passenger rights 
Date: 14-12-20
When you travel through Europe by train, the EU protects you and gives you rights. These rules apply to delays of more than one hour in departure or arrival at your final destination.  
42.Questions and Complaints 
Date: 03-12-20
Please use our form to contact us if you have a question about everyday consumer life in Europe or if you would like to file a complaint against a company from another EU country. 
43.Air Passenger Rights 
Date: 09-11-20
In case of flight delay or cancellation, you are entitled to compensation. Our experts help to enforce your air passenger rights. No fees for EU citizens! 
44.Illegal Downloads in Germany 
Date: 09-11-20
We explain the risks and provide information on the legal situation in Germany when downloading music, films and video games. 
45.Privacy Policy 
Date: 10-10-20
Privacy Policy The Zentrum für Europäischen Verbraucherschutz e. V. (Centre for European Consumer Protection in Europe- ZEV) takes the protection of your data seriously. Our non-profit… 
46.Air Travel 
Date: 20-08-20
Flight delayed, cancelled or denied boarding? Is your baggage lost or damaged? We give free advice on air passenger rights. 
47.Travelling by Bus 
Date: 05-08-20
Bus passenger rights apply to long-distance bus journeys where the planned route is more than 250 kilometers and whose arrival or departure location is within the EU. 
48.Package Holiday 
Date: 05-08-20
What is a package holiday? What rights do I have? And how can I claim a travel price reduction due to travel defects? We clarify the most important questions.  
49.Car Rental 
Date: 05-08-20
Information about renting a car in Europe: Online reservation, rental contract, handover protocol, accident, fines etc.  
50.Complaint form 
Date: 04-08-20
The European Consumer Center Germany advises and informs you free of charge on questions related to consumer protection in Europe. Feel free to contact us.
 
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