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31.Alternative Dispute Resolution 
Date: 04-03-20
Alternative Dispute Resolution and Online Dispute Resolution Are you having problems with a trader from another EU member state? By contacting an Alternative Dispute Resolution (ADR) body, consumers… 
32.Search 
Date: 03-03-20
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33.Cash payment limitations 
Date: 03-03-20
There are limits to cash payments in many EU countries. We have put together an overview of the regulations in the individual countries. Check before you travel! 
34.Telecommunication & Mail 
Date: 27-02-20
Do you have a dispute about phone bills or problems changing your phone provider? Has your package been damaged in transit? In this and many other cases, the Federal Network Agency can help you. 
35.Legal proceedings 
Date: 25-02-20
If you live in Europe and want to claim against a German party, there are two judicial procedures to help you, the „European Small Claims Procedure“ and the „European Payment Order“. If someone owes… 
36.General Consumer Conciliation Bodies 
Date: 18-02-20
Do you have a complaint against a retailer or a car rental company? Whenever there is no specialised conciliation body, you can turn to a general consumer conciliation body. 
37.Driving a car in Germany 
Date: 18-02-20
We give you information about traffic and safety rules in Germany, such as speed limits and controls or the rescue lane on German motorways. 
38.ADR bodies in the EU 
Date: 18-02-20
All over Europe, alternative dispute resolution bodies are helping consumers with problems with traders. Here you will find an overview of the European Consumer Centre Germany with all ADR bodies in… 
39.Insurances 
Date: 13-02-20
Do you encounter problems with an insurance? You will find some useful information on ADR bodies dealing with complaints against insurances, intermediaries, brokers and sales representatives. 
40.Car Retail 
Date: 13-02-20
Frequent points of dispute when buying a used car are technical vehicle defects, accident damage or problems with the sales contract. Consumers can also file complaints resulting from disputes for… 
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