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21.ADR bodies in the EU 
Date: 27-05-21
All over Europe, alternative dispute resolution bodies are helping consumers with problems with traders. Here you will find an overview of the European Consumer Centre Germany with all ADR bodies in… 
22.Accommodation 
Date: 27-05-21
What are the pros and cons of booking through an online travel portal? Beware of timeshare contracts: Numerous vacationers have already fallen victim to a nasty scam. 
23.ADR bodies in Germany 
Date: 20-05-21
Do you have a dispute with a trader from Germany? Alternative dispute resolution bodies support you in solving the problem: competent, quick and free of charge.  
24.Moving Companies 
Date: 20-05-21
Consumers can turn to an ADR body in cases of disputes with a moving company of the AMÖ in order to find a quick and amicable solution. 
25.Persons with Disabilities 
Date: 18-05-21
You were violated by a public body in your right to accessibility because of your impairment or you could not participate in life in society? 
26.Alternative Dispute Resolution 
Date: 17-05-21
Alternative Dispute Resolution and Online Dispute Resolution Are you having problems with a trader from another EU member state? By contacting an Alternative Dispute Resolution (ADR) body, consumers… 
27.EU platform 
Date: 05-05-21
The European Online Dispute Resolution Platform provides central access to all ADR bodies in Europe. The national contact point assists consumers who wish to file a case against an online trader in… 
28.Press Releases 
Date: 04-05-21
Here you can find our latest Press Releases. 
29.Right of Withdrawal 
Date: 14-04-21
You do not like the ordered goods? For online purchases, door-to-door sales or telephone orders, you benefit from the 14-day right of withdrawal. 
30.Consumer Rights in Germany 
Date: 13-04-21
The rights when shopping in a store are different from the rights that you have when shopping online. We give you an overview of guarantees, exchanges, prices, payment, sales and opening times in… 
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