All over Europe, alternative dispute resolution bodies are helping consumers with problems with traders. Here you will find an overview of the European Consumer Centre Germany with all ADR bodies in…
What are the pros and cons of booking through an online travel portal? Beware of timeshare contracts: Numerous vacationers have already fallen victim to a nasty scam.
Do you have a dispute with a trader from Germany? Alternative dispute resolution bodies support you in solving the problem: competent, quick and free of charge.
Alternative Dispute Resolution and Online Dispute Resolution Are you having problems with a trader from another EU member state? By contacting an Alternative Dispute Resolution (ADR) body, consumers…
The European Online Dispute Resolution Platform provides central access to all ADR bodies in Europe. The national contact point assists consumers who wish to file a case against an online trader in…
The rights when shopping in a store are different from the rights that you have when shopping online. We give you an overview of guarantees, exchanges, prices, payment, sales and opening times in…
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