Bus passenger rights apply to long-distance bus journeys where the planned route is more than 250 kilometers and whose arrival or departure location is within the EU.
Bus passenger rights apply to long-distance bus journeys where the planned route is more than 250 kilometers and whose arrival or departure location is within the EU.
Anyone who buys defective goods in Europe can assert rights from the legal guarantee or possibly from a commercial warranty. What rights do I have as a customer after the purchase? And what is the…
Privacy Policy The Zentrum für Europäischen Verbraucherschutz e. V. (Centre for European Consumer Protection in Europe- ZEV) takes the protection of your data seriously. Our non-profit organisation…
Contact us Cancelled flight, undelivered goods, faulty products… If you encounter an issue with a trader based in another country of the European Union, Iceland or Norway and you are unable to reach…
Media enquiry If you wish to know more about ECC Germany, the work we do, results we have achieved, or want us to comment on a relevant consumer issue, please contact us. We can help you best if…
Newsletter Anmeldung Mit unserem monatlich erscheinenden Newsletter erhalten Sie alle wichtigen Infos zum Thema Verbraucherschutz in der EU direkt in Ihr Postfach. Wir geben praktische Tipps für den…
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