Online trading: Supposed regulators, arbitrators and lawyers give investors hope of getting their lost money back. Beware! Only more losses are threatening.
Frequent points of dispute when buying a used car are technical vehicle defects, accident damage or problems with the sales contract. Consumers can also file complaints resulting from disputes for…
The ADR body for energy handles disputes between consumers and energy providers (electricity and gas) that concern, for example, the payment of an invoice or the switch to a new energy supplier.
ADR bodies and arbitration boards can help solve disputes between lawyers and clients. These include disputes about fee invoices and/or claims for damages.
Do you have a dispute with a financial institution? Then you can turn to a specialised ADR body, e.g. if the dispute concerns consumer credits, money transfers or investments.
Do you have a dispute about phone bills or problems changing your phone provider? Has your package been damaged in transit? In this and many other cases, the Federal Network Agency can help you.
Do you have a complaint against a retailer or a car rental company? Whenever there is no specialised conciliation body, you can turn to a general consumer conciliation body.
If you travel by ship or ferry to another country in the European Union or if you return to an EU country by ship or ferry with a European transporter, Europe gives you rights in the event of a…
You don't want to leave your bike behind when you go on holiday? Most railway companies in Europe allow you to take your bike with you on the train. However, the rules for taking your bike on board…
If you want to take your dog or pet with you on the train, there are a few things you need to keep in mind. When travelling to another EU country, for example, you should not forget your pet passport.
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