If you have a dispute with a private person or a company, you can go to court and file a lawsuit. For example, you can sue for damages, for money or for goods that have not been delivered.
In order to ensure that consumers in Europe are not left alone and that their confidence in the internal market is strengthened, the European Commission launched a network in 2005 to provide…
The European Consumer Centre is receiving an increasing number of complaints from online shoppers about wrong deliveries. Instead of expensive electronic goods, the parcels contain inferior products…
Numerous consumers are being lured into subscription traps with a nasty rip-off scam. We explain the tricks of the scammers and show how you can protect yourself from the rip-off.
In dubious letters and text messages, consumers are asked to pay for phone sex. The scammers are companies from the Czech Republic, such as Tework or Allround.
Anyone who buys counterfeit products on vacation or online can be liable to prosecution. We explain how to recognize fake brands and protect yourself from product piracy.
There are numerous scammers on the net. Therefore, you should always be attentive when buying online. Is the offer too good to be true? Is the provider reputable? How do I recognize a fake shop? We…
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