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1.Travelling Europe by night train 
Date: 30-01-26
The ECC Germany provides information on night train connections and offers practical tips for travelling through Europe by night train. 
2.Bicycle transport by train 
Date: 28-01-26
You don't want to leave your bike behind when you go on holiday? Most railway companies in Europe allow you to take your bike with you on the train. However, the rules for taking your bike on board… 
3.Timesharing 
Date: 26-01-26
How does the scratch card and holiday voucher scam works? What is timeshare? How to get out off long-term and short-term contracts? ECC Germany explains. 
4.Forms 
Date: 20-01-26
The European Consumer Centre supports you free of charge with information about your rights and with help in case of concrete problems with a trader or service provider. 
5.Investment fraud with dubious trading platforms 
Date: 16-01-26
Scammers lure their customers into the trap of dubious investment products and high profit promises. Those highly speculative investments usually end in a total financial loss for the fraud victims. 
6.About us 
Date: 13-01-26
The European Consumer Centre Germany is the first contact point for all German consumers with cross-border issues and also for foreign consumers living in Germany.  
7.Questions and Complaints 
Date: 08-01-26
The European Consumer Centre supports you free of charge with information about your rights and with help in case of concrete problems with a trader or service provider. 
8.ADR bodies in the EU 
Date: 02-12-25
All over Europe, dispute resolution bodies help consumers with problems involving businesses. Here you will find an overview from the European Consumer Centre Germany with all dispute resolution… 
9.Chargeback procedure 
Date: 07-11-25
Learn when a credit card chargeback is possible in the EU and how to request it. Practical examples, deadlines, common issues and consumer tips. 
10.Sample Letters for Dispute Resolution 
Date: 08-10-25
Download free templates of dispute resolution sample letters you can use to gain your consumer rights, e.g. withdrawal online shopping, subscription traps & internet scams and cancellation. 
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