You don't want to leave your bike behind when you go on holiday? Most railway companies in Europe allow you to take your bike with you on the train. However, the rules for taking your bike on board…
How does the scratch card and holiday voucher scam works? What is timeshare? How to get out off long-term and short-term contracts? ECC Germany explains.
The European Consumer Centre supports you free of charge with information about your rights and with help in case of concrete problems with a trader or service provider.
Scammers lure their customers into the trap of dubious investment products and high profit promises. Those highly speculative investments usually end in a total financial loss for the fraud victims.
The European Consumer Centre Germany is the first contact point for all German consumers with cross-border issues and also for foreign consumers living in Germany.
The European Consumer Centre supports you free of charge with information about your rights and with help in case of concrete problems with a trader or service provider.
All over Europe, dispute resolution bodies help consumers with problems involving businesses. Here you will find an overview from the European Consumer Centre Germany with all dispute resolution…
Download free templates of dispute resolution sample letters you can use to gain your consumer rights, e.g. withdrawal online shopping, subscription traps & internet scams and cancellation.