Planning a train journey across Europe? We provide information on EU passengers' rights when travelling by train, as well as tips on booking tickets and preparing for your journey.
Bus passenger rights apply to long-distance bus journeys where the planned route is more than 250 kilometers and whose arrival or departure location is within the EU.
As of September 2023, there are no longer any rental e-scooters on public streets in Paris. The municipal rental company “Vélib” has a large selection of bicycles and e-bikes.
Bus passenger rights apply to long-distance bus journeys where the planned route is more than 250 kilometers and whose arrival or departure location is within the EU.
We explain what you need to know when buying an electric car across borders, which charging providers are available abroad and the benefits for electric car drivers in each country.
Alternative Dispute Resolution and Online Dispute Resolution Are you having problems with a trader from another EU member state? By contacting an Alternative Dispute Resolution (ADR) body, consumers…
All over Europe, alternative dispute resolution bodies are helping consumers with problems with traders. Here you will find an overview of the European Consumer Centre Germany with all ADR bodies in…
It can happen that dubious companies lure you into a subscription trap on the internet. We give current examples and explain how those affected can defend themselves against demands for payment.
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