Do you plan a trip to Austria, Slovenia or Croatia? In the following leaflet travelers find information about Arrival, Accommodations, Shopping and Medial care. In addition there arehelpful links to contacts.
→ You can read the leaflet online
We would like to thank the authors of this leaflet, the ECC Austria, ECC Slovenia and ECC Croatia.
Do you buy your airline tickets or book foreign hotels online? Do you go abroad for your holidays? Do you buy things while you are there? Do you rent a car in another country? If you do and if you live and travel in the EU, Iceland or Norway, these tips could help.
This brochure provides you with information on air passenger rights - concerning booking, delayed and cancelled flights, lost luggage - and shows possibilities how you can assert these rights and where to look for support. Furthermore, you will find plenty of advice and helpful addresses, especially concerning German airlines. (Last updated: April 2014)
A car accident is never a situation, which is easy to manage and let-alone when it occurs abroad. This guideline will help you through the necessary steps in case of an accident in another EU Member state.
Last updated: April 2015
If all attempts to resolve your complaint have failed, the European Small Claims Court could be your next stage. The intention of this guide is to provide information on how to make your claim through the European Small Claims Procedure.
Brochure of the ECC United Kingdom.