The European Consumer Centres Network (ECC-Net)
The European Consumer Centres Network (ECC-Net) was created by the European Commission in 2005. There is one European Consumer Centre in each member state of the European Union as well as in Iceland and Norway.
They offer free assistance and advice to consumers.
The network definitely aims at more trust of the consumers in the internal market: Providing free information and assistance to consumers in cases of cross-border conflicts should create incentives to take advantage of the new opportunities offered by the European market. You can find the list of all European Consumer Centres in our overview.
More publications from and about the ECC-Net (position papers, reports etc.) can be found on the network's website.
ECC-Net in Numbers
Contact Your European Consumer Centre
European Consumer Centre Austria/ Europäisches Verbraucherzentrum Österreich
Vienna Office
Linke Wienzeile 18
1060 Vienna, Austria
Innsbruck Office
Maximilianstraße 9
A-6020 Innsbruck
EUROPEAN CONSUMER CENTRE
EUROPEES CENTRUM VOOR DE CONSUMENT
CENTRE EUROPÉEN DES CONSOMMATEURS
Hollandstraat 12
1060 Brussels Belgium
European Consumer Centre Croatia/Europski potrošački centar Hrvatska
Ulica grada Vukovara 78
10000 Zagreb, Croatia
European Consumer Centre Cyprus / Ευρωπαϊκό Κέντρο Καταναλωτή Κύπρου
c/o Ministry of Energy, Commerce and Industry
2 Agapinoros, IRIS Tower
1421 Nicosia, Cyprus
European Consumer Centre Czech Republic / EVROPSKÉ SPOTŘEBITELSKÉ CENTRUM
Gorazdova 24
120 00 Prague 2
EUROPEAN CONSUMER CENTRE ESTONIA / EUROOPA LIIDU TARBIJA NÕUSTAMISKESKUS
Endla 10A
Tallinn 10122, Estonia
EUROPEAN CONSUMER CENTRE FINLAND / EUROOPAN KULUTTAJAKESKUS
c/o Konkurrens- och konsumentverket (Finnish Competition and Consumer Authority)
Lintulahdenkuja 2
POB 5, 00531 Helsingfors, Finland
European Consumer Centre France/ Centre Europeen de la Conosmmation
Bahnhofsplatz 3
77964 Kehl Deutschland
Tel. : +49(0) 7851 991 48 0
0820 200 999 (0,12€/min )
European Consumer Centre Greece / Ευρωπαϊκό Κέντρο Καταναλωτή
L. alexandras 144
11471 Athens, Greece
European Consumer Centre Hungary / EUROPAI FOGYASZTOI KÖZPONT
INNOVACIOS ES TECHNOLOGIAI MINISZTERIUM
1358 PO Box 17,
Budapest
EUROPEAN CONSUMER CENTRE ITALY / CENTRO EUROPEO CONSUMATORI
Via G.M. Lancisi n.25
00161 Roma
European Consumer Centre Italy (Bolzano office)
Brennerstraße 3 (2. Stock)
39100 Bolzano, Italy
European Consumer Centre Lithuania / EUROPOS VARTOTOJŲ CENTRAS
Goštauto str.
12, LT-01108
Vilnius, Lithuania
European Consumer Centre Luxembourg/ European Consumer Centre Luxembourg
271, route d’Arlon
L-1150 Luxembourg
European Consumer Centre Poland
Centrum Konferencyjne UOKiK, p.1.5.
Plac Powstańców Warszawy 1
00-950 Warsaw, Poland
EUROPEAN CONSUMER CENTRE PORTUGAL / CENTRO EUROPEU DO CONSUMIDOR
Praça Duque de Saldanha, 31 - 1º
1069-013 Lisboa, Portugal
European Consumer Centre Romania / CENTRUL EUROPEAN AL CONSUMATORILOR ROMANIA
Str. Calusei 7, Sector 2
Bucuresti, RO-021351 Romania
European Consumer Centre Slovakia / EURÓPSKE SPOTREBITEL’SKÉ CENTRUM
Mlynské nivy 44/a
827 15 Bratislava, Slovakia
European Consumer Centre Slovenia / EVROPSKI POTROŠNIŠKI CENTER
Kotnikova 5
1000 Ljubljana, Slovenia
European Consumer Centre Spain / CENTRO EUROPEO DEL CONSUMIDOR
Calle Príncipe de Vergara 54
28006 Madrid, Spain
The ECC-Net also cooperates with the International Consumer Centre in the UK.
1 Sylvan Court, Sylvan Way, Basildon
Essex SS15 6TH, United Kingdom
Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA). Neither the European Union nor the granting authority can be held responsible for them.